Engagement
It is a psychological
construct that expresses the emotional connection and refers to how actively
the individual is involved in a certain activity and with the organization.
This construct includes aspects:
-Cognitive (knowledge
of the responsibilities, specialty and activity of the company. It is a process
that consists of acquiring knowledge through information from the
organizational environment; this involves aspects related to thought, language,
perception, memory, reasoning, attention, decision making and problem solving
through intellectual development and praxis.
-Emotional (it is
related to psychophysiological phenomena that are experienced as part of human
existence such as: joy, sadness, fear, security, surprise, anger, disgust,
anger among others that are typical of the human being and that can arise from
the relationship of the surrounding world.
-Psychological
(related to the mind, behavior and human experience that integrates the
functions of the brain with individual and social actions).
Engagement is an
interactive and bidirectional process that implies commitment or involvement
between subjects (workers, stakeholders, clients, users, community...) and
organizations (in the sector, other sectors and the state).
Business areas in
which the term is used:
In the business
context, engagement is identified with the voluntary effort of the workers of
an organization to grow, improve and increase quality.
An engaged worker
(committed or involved) is a person who is committed and enthusiastic about her
work, in such a way that she goes beyond the demands made by her organization.
In the company, the
engagement, is that voluntary effort of the workers to contribute the best of
them always thinking of obtaining the best results.
An engaged worker
(committed or involved) is a person who is fully involved in his work and
enthusiastic about it. When he has the opportunity, he acts in a way that goes
beyond the tasks assigned to him by the organization.
Academic and school
environment: Engagement has been defined as the psychological investment made
by the student in order to:
-Learn,
-Understand, and
-Master knowledge and
skills.
Dimensions and types
of "engagement", Reeve (2012), raises four types: cognitive,
emotional, behavioral and agentive:
Cognitive. It refers
to the extent to which individuals think strategically before, during, and
after performing an activity.
Emotional. It refers
to both positive and negative affective reactions of individuals regarding a
certain activity.
behavioral The
behavioral dimension of engagement refers to the effort and persistence of the
individual during the initiation and execution of an activity.
Agent. The agentive
dimension of engagement. It refers to the intentional, constructive and
proactive contributions that the individual makes in the activities in which he
participates.
